Troubleshooting hardware problems

To isolate, identify, and solve hardware-related system problems, you should understand:

• how different operating systems work with hardware.

• troubleshooting procedures.

• what information to provide if you need help.

  Forms to list the problem description and system configuration are included.

You must first determine whether you have a software or hardware problem. If you suspect software problems, see ``Troubleshooting system-level problems''.