Viewing and modifying a printer's status

You must be an operator or user of a print server that services a printer to be able to see the printer's status.

Use the following procedure to view a printer's status.

1. From the browser, select the ``Details'' dialog for the printer you want to view or modify.

   The printer ``Identification'' dialog appears.

2. Select ``Printer Status''.

   A dialog appears.

   If the printer status option does not appear, the printer is not connected.

3. Modify this printer's status as necessary.

   • Status Status shows the current status of this port driver and printer. Possible statuses include the following:

     • Not connected

     • Waiting for form

     • Out of paper

     • Printing

     • Paused

     • Stopped

     • Off-line

     • Private

     • Ready

     • Waiting for job

     • Ready to go down

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     NOTE: The port driver (NPRINTER) status for a defined but unattached serial printer is ``Waiting for job'' even though the printer is not attached, and the printer status is ``Running''. If a print job is put into the queue for this printer, the port driver status changes to ``Ready (Waiting for printer)'' or ``Printing job'' but the printer status changes to ``Offline''. Defined but unattached parallel printers show a status of ``Not connected''.

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   • Mounted Form shows the number of the form that is currently mounted in the printer. Only print jobs that specify this printer form number can be printed until a new printer form is mounted by selecting ``Mount Form''.

   • Service Mode shows which service mode is being used by this printer and its associated print queue. The Service Mode determines how jobs within a print queue are organized for the most efficient use of the printer.

   • Current Job Information includes all of the information about the print job that is currently being printed on this printer. Most of this information can only be changed by going to the print queue and selecting this print job from the list of jobs.

     • Print Queue indicates the print queue that is submitting this print job.

     • Description indicates the banner name. By default, the banner name with CAPTURE is the port and with NPRINT it is the filename.

     • Job Number is the print job ID.

     • Form shows which printer form this print job is using. This print job cannot be printed unless this Form matches the ``Mounted Form'' field above the ``Current Job Information''.

     • Copies Requested indicates the number of copies of this print job that the User who submitted it requested to be printed.

     • Copies Complete indicates how many of those copies requested have been printed so far.

     • Size of 1 Copy indicates the size of each copy of this print job. This is like the ``File Size'' field when you see the details of a print job within the print queue.

     • Bytes Printed indicates the total number of bytes in one copy of a print job that have been printed

     • Percent Complete indicates how much of this print job is completed, which is determined both by the size of one copy and the number of copies requested for this print job.

   • Abort Job allows you to cancel this print job and immediately stop printing.

   • Pause changes the status of this printer to Paused. If no jobs are printing and Paused is used, the status is changed to Stopped. Only a print queue operator can perform this action.

   • Start changes the status of this printer from Paused to Printing, Stopped to Printing, or Stopped to Waiting for Job.

   • Mount Form allows you to specify a new printer form that you have mounted on this printer. When you use this option, the ``Mounted Form'' field will change to reflect the newly mounted form. Only print jobs that specified the new form can be printed.

   • Eject Page sends a command to this printer to eject the page that is being printed. This is like a Form Feed command.

   • Close closes this dialog and returns to the ``Identification'' page of the Printer object dialog.

4. Choose Close to return to the ``Identification'' page of the Printer object dialog.