Controlling ARCserveIT services via the ARCserveIT Manager

In addition to controlling ARCserveIT's services from the command line (see `Starting and stopping individual services'), you can control select ARCserveIT services from any of the ARCserveIT Managers. The back-end services accessible from each ARCserveIT Manager window include:

• Queue service
• Media service
• Database service

  In addition to controlling the above services, you can start or stop all of the back-end services running on a host server by selecting "Start All Services" or "Stop All Services".

Methods for accessing back-end services

There are two methods available for use when accessing back-end services from an ARCserveIT Manager window:

• The ARCserveIT File Menu
• The icons found on the ARCserveIT Status Bar

Using the ARCserveIT File Menu to access back-end services

Follow the steps below to access back-end services from the ARCserveIT File Menu:

If you select "Start All Services" or "Stop All Services", ARCserveIT will apply the elected action to the services (Queue, Media and Database service) on the current host server. If you are selecting one of the individual services, proceed to Step 2.

The service icons found on the ARCserveIT Status Bar will change to represent the status of the affected service, although when using the File Menu to control back-end services, you will not prompted to confirm your selection.

Using the Status Bar service icons to access back-end services

The Status Bar at the bottom of each ARCserveIT Manager window displays an icon for each of the previously named back-end services:

There are three states represented by these service icons. Services that are running are displayed in "green", and services that are down are displayed in "red". The third state is "yellow" which means that the arcserved daemon is either down, or the connection to it is broken. Since the arcserved daemon supplies all daemon status for a selected host server, the status of each daemon is therefore "unknown".

Follow the steps below to access back-end services from the ARCserveIT Status Bar:

The appropriate service dialog box will be displayed:



From this dialog box you can:

• Start or stop the selected service.
• Start or stop all services associated with the host server.
• See a detailed status listing of all the services on the server.

If you select "Start All Services" or "Stop All Services", ARCserveIT will apply the elected action to the services on the current host server. If you are selecting one of the individual services, proceed to Step 2. If you want to see a detailed status listing of all the services on the server, see `Getting detailed information about services'.

Selecting "Cancel" aborts any selected options.

Getting detailed information about services

You can get detailed information about the services running on a server by clicking any of the service icons, then selecting "Show Service Status". The information displayed for each service includes:

• Service name
• State
• Program number
• Version
• Host
• Protocol
• Registration

  A view of the detail window is shown below: